Cards

Getting Started

• How to Order Your Keep Physical Card
• How to Add Your Keep Card to Your Digital Wallet
• How to Activate Your Keep Card
• How to View Your Keep Cards Details

Managing Your Card

• How to Pay Your Keep Card Balance
• How to pay your Keep Card balance with Interac
• How to Review Transactions on Keep
• How to Review Your Outstanding and Available Balance
• How to Reset Your Physical Card’s PIN
• Will My Keep Card Work Internationally?
• How to Set Spending Limits on Your Keep Cards

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Issues & Troubleshooting

• How to Dispute a Charge on Your Keep Card
• Freezing or Canceling your Keep Card
• What to Do If You Notice an Unauthorized Charge on Your Keep Account
• How to Order Your Keep Virtual Card
• Why are my card transactions getting declined?

Keep Business Credit Card

• How the minimum payment setting works
• Deposit funds as collateral to increase your credit limit
• How AutoPay works on your Keep card

Statement Extensions

• How to Download Your Statement Extension Statements
• How to Pay Installments for Your Statement Extension Plan
• How to Change Your Repayment Day for Statement Extensions

Keep Secured Business Card

• How to read your Keep Home page credit summary and upcoming payments
• Your first Keep secured card deposit
• How to request a Keep secured card deposit refund
• How your Keep secured card deposit works
• How to increase your Keep secured card deposit