How to Add Your Keep Card to Your Digital Wallet

Your Keep Corporate Card supports all major digital wallets, including Apple, Google, and Samsung. This allows you to make quick, secure payments from your mobile device. Follow this step-by-step guide to make contactless payments with your phone.

Let’s add your Keep Card to Apple Pay or Google Pay and get started with seamless, secure payments!

In This Article:

  1. What You Need Before You Start
  2. How to Add Your Keep Card to Apple Wallet
  3. How to Add Your Keep Card to Google Wallet
  4. Best Practices for Digital Wallets
  5. Troubleshooting Common Issues
  6. Frequently Asked Questions (FAQs)

What You Need Before You Start

Before you add your Keep Card to Apple Pay or Google Pay, make sure you have the following:

  1. Keep Card Information: You can add both your physical and virtual Keep Cards. 
    1. For your virtual card, find the card number, expiration date, and CVC in your Keep Dashboard. For your physical card, this information is printed directly on the card. 
  2. A Compatible Device: Apple Pay requires an Apple device, and Google Pay requires an Android device.

How to Add Your Keep Card to Apple Wallet

  1. Open your Apple Wallet App.
  2. Tap the “+” Icon.
  3. Tap Debit or Credit Card.
  4. Tap Continue to add your card details.
  5. Tap Enter Card Details Manually.
  6. In Keep, click Show details to view your card details and enter them in Apple Wallet. To continue, agree to the terms.
  7. Tap SMS or Email verification and wait for the token.
  8. Enter the token to verify your card.
  9. Your card details will be verified. You can now tap to pay to use your card!
  10. *Make sure to update the card address to match what is in your Keep dashboard

Please refer to the image below on how to add your Keep card to your Apple wallet

apple

How to Add Your Keep Card to Google Wallet

  1. Open your Google Wallet App.
  2. Tap Debit or credit card.
  3. Tap New credit or debit card.
  4. Review & Agree to the terms.
  5. Choose your preferred verification method (phone or email).
  6. Enter the verification code sent to your phone or email.
  7. Tap Got it. You can now tap to pay to use your card!

Please refer to the image below on how to add your Keep card to your Google wallet

google

Best Practices for Using Your Keep Card in Digital Wallets

  • Enhance Security: Use biometric authentication (Face ID, Touch ID, or fingerprint) to add an extra layer of security for your payments.
  • Use Across Devices: Your Keep Card can be added to multiple devices, so you can pay securely no matter which device you're using.

Troubleshooting Common Issues

  • Why am I unable to add my Keep Card to Apple Pay or Google Pay?
  1. Ensure both your operating system and wallet app are updated to the latest version.
  2. A reliable internet connection is necessary to complete the setup process.
  3. Double-check your card details for accuracy. If the issue persists, contact Keep Support at support@keep.com.

Frequently Asked Questions

  • Can I add both my physical and virtual Keep Card to Apple Pay or Google Pay?
    Yes, you can add both. Virtual card details are in your Keep Dashboard; physical card info is printed on the card.
  • How do I verify my Keep Card when adding it to a digital wallet?
    You’ll receive a One-Time Password (OTP) via email or phone. Enter the code to verify.
  • What if I don’t receive the OTP?
    Check your contact info and internet connection. If needed, click Resend OTP.
  • Can I use my Keep Card without the physical card?
    Yes, once your card is in the digital wallet, you can pay using your mobile device.
  • Can I add my Keep Card to multiple devices?
    Yes, you can add your card to more than one device.
  • Is it safe to use my Keep Card in a digital wallet?
    Yes, both Apple Pay and Google Pay use encryption and require authentication (biometrics or PIN).
  • Can I remove my Keep Card from a digital wallet?
    Yes, you can remove your card at any time in the wallet settings.
  • Will my transaction history transfer if I add my card to a new device?
    No, your transaction history won’t transfer, but your card will be ready for new transactions.
  • What if I lose my device?
    You can remove your card remotely via your Apple or Google account to keep it secure.

Need More Help?

For further assistance with adding your Keep Card to Apple Pay or Google Pay, visit our support page or contact us at support@keep.com. We're happy to help!