Statement Extensions
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      How to Change Your Repayment Day for Statement Extensions

      You can choose which day of the week your statement extension payments are debited. This helps you plan your business cash flow more easily, combine multiple payments into one, and avoid charges on different days of the week.

      In This Article

      1. Before You Get Started

      2. Changing Your Repayment Day

      3. Frequently Asked Questions 

      Before You Get Started

      • Only weekly Statement Extensions can be rescheduled.

      • You can change repayment days for active extensions only.

      • You can select one or more extensions to align on the same weekday.  Remember, repayments can be scheduled from Monday to Friday only.

      • A rescheduling fee may apply if your new repayment day is later than your current one.

      • If your statement has already closed, your next payment date will remain the same. The new day will apply from your next statement onward.

      Changing Your Repayment Day

      1. Go to Statement Extension in your Keep dashboard.
      2. Select Edit payday in the top-right corner to choose which extensions you want to adjust.
      3. Pick your preferred weekday for repayment.
      4. Review your new repayment schedule and any applicable rescheduling fee before confirming.
      5. Once confirmed, your repayments will align to your selected day. You’ll receive one reminder email before each consolidated payment.

      Here’s a quick demo showing how to reschedule your Statement Extension plan 👇

      Repayment Sch SE

      Frequently Asked Questions 

      1. Can I select weekends for repayments?

      No. Repayments can only be scheduled between Monday and Friday.

      2. Will I be charged a rescheduling fee?

      Only if your new repayment day is later than your current one.

      3. Can I change my repayment day again later?

      Yes, you can change it again at any time. However, if one of your installments has already been moved more than seven days ahead, it won’t be rescheduled again — only eligible installments will move to the new day.

      4. What happens if I choose the same day as my current repayment day?

      If you pick the same weekday your extensions are already scheduled on, you’ll see an error and won’t be able to continue. If you selected multiple extensions and one is already on that day, you’ll be notified so you can deselect it or choose another day.

      5. Can I change the repayment day for overdue extensions?

      No. Extensions with overdue payments can’t be rescheduled. You’ll need to pay the overdue amount first before changing your repayment day.

      6. Why can’t I see my statement extensions in Edit payday?

      Only weekly Statement Extensions can be rescheduled.

      If your extensions don’t appear in the Edit payday view, it means they’re on a different repayment frequency or not eligible for rescheduling.

       Need More Help?

      If you have questions or need help changing your repayment day, contact us at support@trykeep.com.