--- title: How to Download Your Statement Extension Statements description: This guide will show you how to access and download your Statement Extensions statements directly from your Keep dashboard. --- [Skip to content](https://help.trykeep.com/how-to-download-your-statement-extension-statements#main-content) English Show submenu for translations [![logo](https://help.trykeep.com/hs-fs/hubfs/logo.png?width=75&height=75&name=logo.png)](https://www.trykeep.com/) Open main navigation Close main navigation - English Show submenu for translations - trykeep.com trykeep.com Hello, How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.trykeep.com/?hsLang=en) 2. [Cards](https://help.trykeep.com/cards?hsLang=en) 3. [Statement Extensions](https://help.trykeep.com/cards?hsLang=en#statement-extensions) # How to Download Your Statement Extension Statements If you've opted for a Statement Extension financial plan to manage your credit card balance, Keep allows you to download your statements for record-keeping and financial tracking. **This guide will show you how to access and download your statements directly from your Keep dashboard.** ### **In This Article** 1. **How to Download a Statement** 2. **Receiving Statements by Email** 3. **Troubleshooting and Common Issues** ### **Before you get started** If you're unsure what a **Statement Extension** is, [please read more about it here](https://help.trykeep.com/statement-extensions?hsLang=en). If you want to activate Statement Extensions, refer to the same article for setup instructions. Make sure your **Statement Extension** feature is active. Verify this by checking the **Statement Extensions** section in your Keep dashboard and confirming the toggle displays: > "Automatic Statement Extensions are ON." **Who Can Access Statements** Only Account Admins and Accountants can download **Statement Extension** statements from Keep. ### **How to Download a Statement** You can download your Statement Extension statements using one of the following methods. Please make sure to select the correct **year** from the dropdown, as well as the **account type**—in this case, **Statement Extensions**. #### **Option 1: From the Statement Extensions Page** 1. Log in to your Keep account. 2. Navigate to the [**Statement Extensions** page.](https://app.trykeep.com/statement-extension) 3. Select the View Statements. 4. Click **Download** to save your statement. ![se statements](https://help.trykeep.com/hs-fs/hubfs/se%20statements.gif?width=688&height=373&name=se%20statements.gif) #### **Option 2: From Profile** 1. Log in to your Keep account. 2. Click your **profile name** at the bottom-left corner of your dashboard. 3. Select **Statements** from the pop-up menu. 4. Choose the relevant **Statement Extensions** statement. 5. Click **Download** to save your statement. ![SE PROFILE](https://help.trykeep.com/hs-fs/hubfs/SE%20PROFILE.gif?width=688&height=377&name=SE%20PROFILE.gif) ### **Receiving Statements by Email** On the 1st of each month, Keep will automatically email you a statement for your Statement Extension Plan. This statement will detail all transactions from the previous month. #### **Troubleshooting and Common Issues** **My transaction or payment isn't showing up on my statement.** - Confirm the transaction settled before the statement period ended. Unsettled transactions won't appear. - Please note that failed transactions do not appear on statements, but any applicable fees will be included once they start accruing. **I didn't receive my statement email.** - Check your spam or junk folder. - Ensure your email settings allow automated messages from Keep. - If unresolved, download your statement manually or contact support [support@trykeep.com](mailto:support@trykeep.com). ### **Frequently Asked Questions (FAQs)** 1. **Why are some transactions missing from my statement?** Only transactions that have settled within the statement period will be included. If you notice any discrepancies, please reach out to our support team at [support@trykeep.com](mailto:support@trykeep.com) 2. **Will I receive monthly statements emails if I no longer use Statement Extensions?** No, you’ll be receiving statements monthly via email only if you have an active Statement Extension. 3. **Can I download a statement for a specific funding?** While we don't offer separate statements for individual fundings at this time, you can access the necessary information within your consolidated statement. Look for the '**Plan\_ID**' and '**Plan Amount Due**' columns to find the details you need for each specific funding. 4. **What should I do if I can’t download my statement?** Ensure your Statement Extension is active, refresh your browser, or contact Keep Support for assistance. ### **Need More Help?** If you're experiencing issues or have further questions, visit our [Help Center](https://www.keepfinancial.com/help) or contact [support@trykeep.com](mailto:support@trykeep.com) - [Cards](https://help.trykeep.com/cards?hsLang=en#main-content) - [Getting Started](https://help.trykeep.com/cards?hsLang=en#getting-started) - [Managing Your Card](https://help.trykeep.com/cards?hsLang=en#managing-your-card) - [Issues & Troubleshooting](https://help.trykeep.com/cards?hsLang=en#issues-troubleshooting) - [Keep Business Credit Card](https://help.trykeep.com/cards?hsLang=en#keep-business-credit-card) - [Statement Extensions](https://help.trykeep.com/cards?hsLang=en#statement-extensions) - [Keep Secured Business Card](https://help.trykeep.com/cards?hsLang=en#keep-secured-business-card) - [Banking](https://help.trykeep.com/banking?hsLang=en) - [Account Management](https://help.trykeep.com/account-management?hsLang=en) - [Capital](https://help.trykeep.com/capital?hsLang=en) - [Rewards](https://help.trykeep.com/rewards?hsLang=en#main-content) - [Keep Business Credit Card](https://help.trykeep.com/rewards?hsLang=en#keep-business-credit-card) - [Accounting](https://help.trykeep.com/accounting?hsLang=en#main-content) - [Bank Feed](https://help.trykeep.com/accounting?hsLang=en#bank-feed) - [Subscriptions](https://help.trykeep.com/subscriptions?hsLang=en) [![Type=Logomark, Color=Black-1](https://help.trykeep.com/hs-fs/hubfs/Type=Logomark%2c%20Color=Black-1.png?width=120&height=35&name=Type=Logomark%2c%20Color=Black-1.png "Type=Logomark, Color=Black-1")](http://trykeep.com?hsLang=en) **Contact us at [support@trykeep.com](mailto:support@trykeep.com)** Copyright © 2026, Keep Technologies Corp.