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      How to Manage Banking and Open a Multi-Currency Account

      Keep’s Banking feature allows you to hold, send, receive, and convert funds across multiple currencies with low FX fees. These accounts are ideal for:

      • Paying contractors and vendors in different currencies
      • Receiving client payments from international sources
      • Reducing currency conversion costs

      In This Article

      1. How to Open a Multi-Currency Account
      2. Viewing and Managing Transactions
      3. Frequently Asked Questions

      Before you get started 

      Keep offers Multi-Currency Accounts in the following currencies:

      • CAD – Canadian Dollar
      • USD – United States Dollar
      • EUR – Euro
      • GBP – British Pound Sterling
      • MXN – Mexican Peso

      Each account allows you to send and receive payments in that currency, view real-time balances, and track transactions.

      How to Open a Multi-Currency Account

      1. Log In to Your Dashboard

      Go to app.trykeep.com and log in to your Keep account.

      2. Navigate to Banking

      Click Banking in the left-hand menu.

      3. Create a New Account

      Click + Account to start the process.

      Please refer to the image below to see how to create a new account.

      Group 6

      4. Provide the Required Information

      To comply with Canadian regulations, you will be redirected to a survey where you must provide necessary details.

      • Once your request is submitted, it may take up to one business day for access to be granted.

      • If your business has an additional Ultimate Beneficial Owner (UBO), we will require identity verification.

        • You will receive an email with a link to provide proof of ID.

        • If you do not receive this email within three days, contact support@trykeep.com.

      5. View Your Account

      Once approved, your CAD account will appear in your Banking dashboard.

      From your Banking dashboard, you can:

      • Send payments by clicking the Send button.

      • Convert currencies between your accounts using the Convert button.

      • Add contacts by clicking the Recipient  button and completing the recipient's information.

      To open additional currency accounts (USD, EUR, GBP, or MXN):

      • Click the + Account button and select the currency you want to add.
      • Each currency account will have its own balance and transaction history.

      Please refer to the image below to see how your multi-currency accounts appear on the Banking dashboard and all available actions. 

      Group 7

      Viewing and Managing Transactions

      To view transactions for a specific account:

      1. Go to Banking
        Click Banking in the left-hand menu to see all your currency accounts.
      2. Select a Currency Account
        • You’ll see your recent transactions and available balance at the top.
        • The balance is shown alongside its currency icon or flag.
        • Tip: Click the balance or its drop-down arrow to view a pop-up showing your Current Balance, Pending Transactions, and Available Balance.
      3. Manage Transactions & Settings
        Across the top-right, you’ll find action buttons:
        • Send: Initiate a payment or transfer from this currency account.
        • Convert: Exchange funds between any of your currency accounts.
        • Details: View important deposit/transfer details (e.g., account number, routing info).
        • Statements: Generate a formal statement of your transactions.
        • Export: Download your transaction history.

      Account Details

      • Access bank name, account number, routing code, and address by clicking Details.
      • Use these details to fund your Keep account from external sources.

      Please refer to the image below to see an example of a currency account’s transaction history.

      Captura de pantalla 2025-03-04 a la(s) 2.22.38 p. m.

      Frequently Asked Questions

      1. What are the benefits of having a Multi-Currency Account?
        It’s simpler and more cost-effective to manage multiple currencies. You can pay and receive funds globally without excessive currency conversion fees.
      2. How long does it take to open a Multi-Currency Account?
        Once you complete the survey and required verifications, approval typically occurs within one business day.
      3. Can I open more than one Multi-Currency Account?
        Yes. You can hold separate accounts for CAD, USD, EUR, GBP, and MXN, all visible in one dashboard.
      4. How do I view my total balance?
        In Banking, your total balances are displayed at the top. Click the balance dropdown to switch between currencies.
      5. Can I download my account statements?
        Absolutely. Select the currency account, then click Statements (top-right) to download or export past statements

      Need More Help?

      If you have any questions, contact our support team at support@trykeep.com. We're happy to help!