--- title: How to Order Your Keep Virtual Card description: Keep’s Virtual cards provide a secure and convenient way to manage online payments and subscriptions without needing a physical card. This guide will walk you through the steps to order a virtual card within your Keep account. --- [Skip to content](https://help.trykeep.com/how-to-order-your-keep-physical-card#main-content) English Show submenu for translations [![logo](https://help.trykeep.com/hs-fs/hubfs/logo.png?width=75&height=75&name=logo.png)](https://www.trykeep.com/) Open main navigation Close main navigation - English Show submenu for translations - trykeep.com trykeep.com Hello, How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.trykeep.com/?hsLang=en) 2. [Cards](https://help.trykeep.com/cards?hsLang=en) 3. [Issues & Troubleshooting](https://help.trykeep.com/cards?hsLang=en#issues-troubleshooting) # How to Order Your Keep Virtual Card Virtual cards let you make secure online purchases, pay for subscriptions, and control business spending without waiting for a physical card. You can create a virtual card in seconds and assign it to yourself or a team member. Your ability to create cards depends on your **Keep plan**: - **Core:** Up to **3 users** - **Plus:** Up to **10 users** - **Max:** **Unlimited users** ### **In This Article** 1. **How to Order a Virtual Card** 2. **Troubleshooting and Common Issues** 3. **Frequently Asked Questions ** ### **Before You Get Started** Before you can order a virtual card, make sure you have the following permissions. You will need **admin or card management permissions**. ### **How to Order a Virtual Card** 1. [**Log In**](https://app.trykeep.com/) **to Your Keep Account**Begin by logging into your Keep account. Log in here. 2. **Go to the** [**Cards Section**](https://app.trykeep.com/cards)Click on the **Cards** section in the left-hand menu. This section shows all your existing cards and options to manage them. 3. **Click “Create a Card”**In the **Cards** section, click on **Create a Card**. If you’re using a mobile device, look for the “+” icon at the top right of your screen. 4. **Choose “Virtual Card”**You’ll be prompted to choose the type of card you want to create. Select **Virtual Card**. 5. **Assign a Cardholder**Select the cardholder from the dropdown menu listing all the users in your account. This assigns the virtual card to that person. 6. **Add a Nickname**Give the card a nickname for easy identification. This is especially helpful if you have multiple cards and need to tell them apart quickly. 7. **Set a Spending Limit**Specify the spending limit for this card. Choose the amount and set a frequency (daily, weekly, or monthly) to help the cardholder stick to the budget. 8. **Complete the Process**Once you’ve filled in all the details, click **Create** to issue the virtual card. 9. **View Your New Card**The newly created card will appear in the **Cards** menu, where you can view its details, manage settings, or make adjustments as needed. **Tip**: Check out our guide on [How to Add Your Keep Card to Your Digital Wallet](https://help.trykeep.com/how-to-add-your-keep-card-to-your-digital-wallet?hsLang=en) to get the most out of your virtual card. [*Check out this quick tutorial on how to issue your Virtual Keep Card or create one for your team!*](https://www.loom.com/share/0bad03b6a66d4e718a75d28435c04765) ###  T**roubleshooting and common issues** #### **I can’t see the “Create a card” button** Only users with **Admin** or **Card Management** permissions can create cards. If you have the correct permissions and still don’t see the option, contact your account administrator or Keep Support. #### **I can’t assign another cardholder** You may have reached the user limit included with your plan: - **Core:** Up to 3 users - **Plus:** Up to 10 users - **Max:** Unlimited users To add more users, upgrade your plan. #### **The cardholder can’t see their virtual card** Confirm that the correct user was selected when the card was created and that they have access to the Keep account. #### **Frequently asked questions** **Can I assign one virtual card to multiple users?** No. Each virtual card is assigned to a single cardholder. If multiple people need access, create separate cards for better visibility and spending control. **Can I change the spending limit later?** Yes. You can update spending limits and controls at any time from the **Cards** page. **Can I use virtual cards for recurring subscriptions?** Yes. Virtual cards are ideal for recurring payments such as software subscriptions, advertising platforms, and online services. **Is there a limit to how many virtual cards I can create?** Keep supports a large number of virtual cards for most businesses. If your account reaches a high volume (around 100 cards), our Compliance team may perform a brief review to confirm appropriate business use before additional cards are issued. **Need more help?** Visit the Help Centre or contact **support@trykeep.com** if you need assistance creating or managing virtual cards.   - [Cards](https://help.trykeep.com/cards?hsLang=en#main-content) - [Getting Started](https://help.trykeep.com/cards?hsLang=en#getting-started) - [Managing Your Card](https://help.trykeep.com/cards?hsLang=en#managing-your-card) - [Issues & Troubleshooting](https://help.trykeep.com/cards?hsLang=en#issues-troubleshooting) - [Keep Business Credit Card](https://help.trykeep.com/cards?hsLang=en#keep-business-credit-card) - [Statement Extensions](https://help.trykeep.com/cards?hsLang=en#statement-extensions) - [Keep Secured Business Card](https://help.trykeep.com/cards?hsLang=en#keep-secured-business-card) - [Banking](https://help.trykeep.com/banking?hsLang=en) - [Account Management](https://help.trykeep.com/account-management?hsLang=en) - [Capital](https://help.trykeep.com/capital?hsLang=en) - [Rewards](https://help.trykeep.com/rewards?hsLang=en#main-content) - [Keep Business Credit Card](https://help.trykeep.com/rewards?hsLang=en#keep-business-credit-card) - [Accounting](https://help.trykeep.com/accounting?hsLang=en#main-content) - [Bank Feed](https://help.trykeep.com/accounting?hsLang=en#bank-feed) - [Subscriptions](https://help.trykeep.com/subscriptions?hsLang=en) [![Type=Logomark, Color=Black-1](https://help.trykeep.com/hs-fs/hubfs/Type=Logomark%2c%20Color=Black-1.png?width=120&height=35&name=Type=Logomark%2c%20Color=Black-1.png "Type=Logomark, Color=Black-1")](http://trykeep.com?hsLang=en) **Contact us at [support@trykeep.com](mailto:support@trykeep.com)** Copyright © 2026, Keep Technologies Corp. ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://help.trykeep.com/media-transcripts/191444237379/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://stream.mux.com/N01jXtlM01jsOUlqbRrKqUrRK2eZsLI02AEg5JQQtEV01pQ/capped-1080p.mp4", "dateModified" : "2025-06-16T20:36:36.320Z", "duration" : "PT2M8S", "height" : 720, "name" : "💳 How to create a new virtual card. 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