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      Will My Keep Card Work Internationally?

      Keep cards are accepted in most countries outside Canada, including the United States, Mexico, and many European nations. To help protect you from fraudulent charges while traveling, Keep offers real-time monitoring. 


      This guide will tell you which countries and regions are restricted, so you can plan your travel and spending accordingly.

      In This Article

      1. How Do International Transactions Work
      2. Supported Countries for International Transactions
      3. Frequently Asked Questions 

      How Do International Transactions Work

      When you make an international transaction, you will see the converted amount in your local currency in the transaction details, making it easy to track and understand your spending.

      Please efer to this image for an example of how international transactions will be shown in CAD on the transactions page.

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      It is important to note that Keep cards do not support transactions from certain countries due to restrictions and regulatory policies. Attempting to make a purchase from a blocked country will result in a declined transaction. 

      Supported Countries for International Transactions

      Keep cards are widely accepted internationally in many countries, with a few exceptions listed below. Be sure to review the blocked countries list before making travel or purchasing plans.

      Blocked Countries and Regions

      • Bosnia and Herzegovina (BIH)
      • Belarus (BLR)
      • Democratic Republic of the Congo (COD)
      • Cuba (CUB)
      • Iran (IRN)
      • Iraq (IRQ)
      • Lebanon (LBN)
      • Libya (LBY)
      • North Macedonia (MKD)
      • Montenegro (MNE)
      • North Korea (PRK)
      • Russia (RUS)
      • Sudan (SDN)
      • Somalia (SOM)
      • Serbia (SRB)
      • South Sudan (SSD)
      • Syria (SYR)
      • Turkey (TUR)
      • Ukraine (UKR)
      • Yemen (YEM)
      • Zimbabwe (ZWE)

      Note: This list is subject to change based on updated policies and regulations. 

      Frequently Asked Questions

      1. Can I use my Keep card while traveling?
        Yes, Keep cards work in most countries outside of Canada. However, be sure to check the blocked countries list before traveling.
      2. Why was my transaction declined?
        Your transaction might have been declined if it originated from a blocked country or if our system detected potential fraud. Check this article for more details on why your transactions are getting declined.
      3. How do I resolve a declined transaction while traveling?
        If your transaction was declined in a supported country contact support or your account manager.

      Need more help?

      If you need further assistance with international transactions or have questions about your Keep card’s acceptance abroad, please reach out to our support team at support@keep.com