Deposit funds as collateral to increase your credit limit

Depositing funds as collateral with Keep is quick and straightforward. Once your deposit is processed, your secured credit will increase, and you can begin using your updated credit limit right away. This guide will walk you through the process of adding a security deposit.

Before you begin

When you deposit funds as collateral with Keep, those funds move into a secure internal account, and your credit limit increases by the same amount (1:1). This setup protects your collateral while offering expanded purchasing power on your Keep card.

Important: A security deposit is collateral — not prepaid funds. It increases your credit limit, but you still need to pay your statement balance normally

How to deposit secured funds

1. Open your Keep dashboard

2. Go to your credit limit settings

In the Credit summary section, click ⋯, then select Manage credit limit.

3. Add a deposit under secured credit

Scroll to Secured credit, then click Add deposit.

4. Enter your deposit amount

Enter an amount between $100 and $5,000, then click Continue.

5. Choose how you want to deposit

Select your deposit method, Interac e-Transfer or bank transfer from your linked bank account, then click Continue.

6. Confirm your deposit

Review the details and confirm your deposit.

Viewing your deposit

Once your deposit is processed, you can see it in Settings → Credit limit.

You’ll see:

Your Secured credit amount increase
Your Total credit limit update (depending on your account)

If anything doesn’t look right after the expected timeframe, contact Keep Support at support@trykeep.com.

Withdrawing collateral

If you want to reduce or remove your collateral, contact Keep Support or your Account Manager. The requested amount will be transferred back to your Keep Bank Account, and your secured limit will decrease by the same amount (1:1), as long as there are no pending payments to Keep and your account is in good standing.

Frequently asked questions

1. How long does it take for my deposit to show up?

Processing times vary based on the deposit method you select.

2. Is there a minimum deposit requirement?

Yes. The minimum deposit is $100

3. Will I receive confirmation when the deposit is complete?

Yes. You’ll receive a confirmation once Keep has successfully received and applied your deposit.

4. Can I withdraw my funds at any time?

Your deposit is held as collateral. If you’d like to request your deposit back, please contact Keep Support at support@trykeep.com.

5. Can I spend my deposited collateral directly?

No. You can’t directly spend the collateral you’ve deposited. These funds are placed on hold and used only as collateral to increase your secured credit.

6. Does the deposit reduce what I need to pay on my statement?

No. Your deposit is not a payment. You still need to pay your statement balance normally, like any credit card.

Need more help?

If you have any questions or need assistance, please reach out to us at support@trykeep.com.