If your AutoPay setting is set to minimum payment, Keep will automatically turn your unpaid balance into a 12-month plan. This guide explains how it works and where to manage it.
In This Article
- What is a 12-month auto-extension?
- Where to find and manage your extension
- Can I pay it off early?
- Frequently asked questions
Before you get started
If your Keep Card was approved on or after June 30, 2025, you have the Keep Business Credit Card, you’re in the right place!
When you activate your Keep card, you choose how you want your payments to work:
- Full balance: Pay your full statement amount each month
- Minimum payment (default): Pay just the minimum due
If you’ve selected minimum payment, any unpaid balance will automatically be converted into a 12-month repayment plan, split into weekly payments with interest.
There’s nothing you need to do, this happens automatically. Your card stays active, and you get more time to pay it off. You can also pay early anytime with no penalties.
Want to switch to full balance payments instead? Learn how to change your AutoPay setting.
What is a 12-month auto-extension?
A 12-month auto-extension is a repayment plan that splits your unpaid statement balance into 52 weekly payments plus added fees. Interest is charged monthly, and payments are withdrawn automatically from your linked account.
This plan is created automatically when your AutoPay setting is set to minimum payment.
Where to find and manage your extension
To view your extension:
- Go to the Payments tab in your dashboard
- Click Statement Extensions
- You’ll see:
- Total extension amount
- Remaining balance
- Weekly repayment schedule
- Status (active or paid)
- View details for full breakdown
In the View details window:
- You’ll see your current AutoPay setting
- Minimum payment → extensions will continue each month
- Full balance → no extensions will apply
- You can also update your AutoPay preference directly from the payments section. See here how
You can make changes anytime before your next due date.
Can I pay it off early?
Yes! You can make full or partial payments toward your extension at any time. There will be no penalties, and once your balance is paid in full, remaining weekly payments stop automatically.
Frequently asked questions
How do I stop the 12-month extension from being created?
Set your AutoPay to full balance and ensure your account is funded before the due date.
Can I change the plan to a shorter term?
No the plan is fixed at 12 months. But you can pay it off early anytime to shorten it.
Will I get a reminder before the extension starts?
Yes. You’ll get an email 3 days before your due date confirming whether an extension will apply.
Does the extension affect my ability to use the card?
No. Your card stays fully active while you’re on a repayment plan.
Need more help?
Still have questions about auto-extensions or AutoPay?
We’re here to help, email us at support@trykeep.com or reach out from your dashboard.