--- title: How to Book with Keep Travel description: Keep Travel lets you use your Keep Rewards points to book flights directly from your Keep dashboard. You can search, filter, and pay for your trip entirely with points, and this guide will show you how --- [Skip to content](https://help.trykeep.com/how-to-book-travel-with-keep-using-rewards-points#main-content) English Show submenu for translations [![logo](https://help.trykeep.com/hs-fs/hubfs/logo.png?width=75&height=75&name=logo.png)](https://www.trykeep.com/) Open main navigation Close main navigation - English Show submenu for translations - trykeep.com trykeep.com Hello, How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.trykeep.com/?hsLang=en) 2. [Rewards](https://help.trykeep.com/rewards?hsLang=en) 3. [Keep Business Credit Card](https://help.trykeep.com/rewards?hsLang=en#keep-business-credit-card) # How to Book with Keep Travel Keep Travel lets you book flights directly from your Keep dashboard using your Keep Rewards points, your Keep Card, or a combination of both. You can search, filter, and pay for your trip in one place — this guide will show you how. ### **In This Article** 1. **How to book a trip** 2. **How to choose your payment method** 3. **Confirmation of booking** 4. **Troubleshooting and common issues** 5. **Frequently Asked Questions** #### **Before you get started** - Keep Travel is available only for Admin, Owner, and Accountants. - You can now pay **with points**, **with your Keep Card**, or **with a blended payment** (points + card). - All flight prices include taxes and mandatory fees. - International flights may require passport information during checkout. ### **How to book a trip** 1. Log in to your Keep dashboard. 2. Go to **Rewards → Redeem → Book travel**, or click **Travel** from the left menu. 3. Choose **One-way** or **Roundtrip**, number of travellers, and cabin class. 4. Enter your departure and destination airports, travel dates, and click **Search**. 5. Filter by price, duration, stops, or airline, then select your preferred flights. 6. Review fare details (baggage, seat selection, change policies, and other inclusions). 7. Enter traveller information (name, DOB, contact details, and passport information for international flights). 8. Add any extras you want, such as checked bags or cancellation protection. 9. Choose how you want to pay: - **Pay with Keep Card** - **Redeem Keep Points** - **Blend points + card payment**, adjusting the points field to use the amount you prefer 10. Review your final total and click **Pay** to complete your booking. If you don’t have enough points for your selected amount, a notification will appear before confirming. ![Keep Travel GIF](https://help.trykeep.com/hs-fs/hubfs/Keep%20Travel%20GIF.gif?width=688&height=404&name=Keep%20Travel%20GIF.gif) ### **How to choose your payment method** When you reach the **Payment** screen, you can choose between paying with your Keep Card, using points, or combining both. Here’s how each option works: #### **Pay with your Keep Card** 1. Select your preferred card and review the amount that will be charged. 2. Make sure the card has enough available credit for the booking. 3. Continue to payment — you’ll earn **5× rewards** on the full booking amount. #### **Pay fully with points** 1. Turn on **Redeem Keep Points** to activate the points field. 2. Check how many points are required under **Total → “or X points.”** 3. Enter that number into the points box to pay entirely with points. 4. If you don’t have enough, you’ll see a notification before paying. #### **Pay with points + card (blended payment)** 1. Turn on **Redeem Keep Points**, then enter the number of points you want to use. 2. Your card charge updates automatically based on the amount of points entered. 3. The **Pay** button will display both amounts (for example: **CA$1,350.00 + 10,000 points**). 4. You’ll earn **5× rewards** on the card portion only. ### **Confirmation of booking** Once your booking is complete, you’ll see a confirmation screen and receive two emails: - **A Keep Travel confirmation email** — Includes your booking reference, flight details, and a link to manage your trip. - **An e-ticket email from the airline** — Includes your ticket numbers, airline record locator, and airline-specific instructions. You can also review your booking at any time under **Travel → Upcoming trips**, where you’ll see flight details, booking numbers, and available actions like seat selection or cancellation. ### **Troubleshooting and common issues** **Not enough points** Use a blended payment to cover the remaining balance with your Keep Card. **No results for your dates or route** Try adjusting filters or searching nearby airports. Availability depends on the airline. **Didn’t receive your confirmation email** Check your spam folder or verify that your Keep account email is correct. If you still don’t see it, contact us at **[support@trykeep.com](mailto:support@trykeep.com)**. ### **Frequently Asked Questions** **1. Can I book hotels?** Not yet — hotel booking is coming in a future release. **2. Do I earn points on my booking?** Yes. You earn rewards on the **card-payment portion** of your booking. 5x If you pay entirely with points, the booking won’t earn additional points. **3. Can I change or cancel my booking?** It depends on the fare rules of your ticket. These are shown during checkout and in your booking details. **4. Who sends my e-ticket?** Your e-ticket is sent directly by the airline and includes your airline booking reference. **5. How are points refunded if I cancel a trip?** If your fare allows refunds, points are returned to your Keep account at the **same value you redeemed them**, usually instantly. **6. What happens if the airline changes or cancels my flight?** You’ll receive an email notification. Most changes can be managed directly from your trip details, or you can contact Keep Support for help. **7. How do I change my itinerary after booking?** Depending on the airline and fare rules, changes may be made: - Directly through your airline using the booking reference, or - Through Keep Support if the airline requires modifications to be handled by the issuing agency. Fees may apply based on the fare type. **8. Do I get travel insurance through my Keep Card?** No. Keep does not offer travel insurance at this time. #### **Need more help?** Contact our support team at **[support@trykeep.com](mailto:support@trykeep.com)** and we will assist you. - [Cards](https://help.trykeep.com/cards?hsLang=en#main-content) - [Getting Started](https://help.trykeep.com/cards?hsLang=en#getting-started) - [Managing Your Card](https://help.trykeep.com/cards?hsLang=en#managing-your-card) - [Issues & Troubleshooting](https://help.trykeep.com/cards?hsLang=en#issues-troubleshooting) - [Keep Business Credit Card](https://help.trykeep.com/cards?hsLang=en#keep-business-credit-card) - [Statement Extensions](https://help.trykeep.com/cards?hsLang=en#statement-extensions) - [Keep Secured Business Card](https://help.trykeep.com/cards?hsLang=en#keep-secured-business-card) - [Banking](https://help.trykeep.com/banking?hsLang=en) - [Account Management](https://help.trykeep.com/account-management?hsLang=en) - [Capital](https://help.trykeep.com/capital?hsLang=en) - [Rewards](https://help.trykeep.com/rewards?hsLang=en#main-content) - [Keep Business Credit Card](https://help.trykeep.com/rewards?hsLang=en#keep-business-credit-card) - [Accounting](https://help.trykeep.com/accounting?hsLang=en#main-content) - [Bank Feed](https://help.trykeep.com/accounting?hsLang=en#bank-feed) - [Subscriptions](https://help.trykeep.com/subscriptions?hsLang=en) [![Type=Logomark, Color=Black-1](https://help.trykeep.com/hs-fs/hubfs/Type=Logomark%2c%20Color=Black-1.png?width=120&height=35&name=Type=Logomark%2c%20Color=Black-1.png "Type=Logomark, Color=Black-1")](http://trykeep.com?hsLang=en) **Contact us at [support@trykeep.com](mailto:support@trykeep.com)** Copyright © 2026, Keep Technologies Corp.