--- title: How to cancel your subscription description: You can cancel your secured or unsecured card subscription anytime from your dashboard. This article explains how to cancel and what to expect --- [Skip to content](https://help.trykeep.com/how-to-cancel-your-subscription#main-content) English Show submenu for translations [![logo](https://help.trykeep.com/hs-fs/hubfs/logo.png?width=75&height=75&name=logo.png)](https://www.trykeep.com/) Open main navigation Close main navigation - English Show submenu for translations - trykeep.com trykeep.com Hello, How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.trykeep.com/?hsLang=en) 2. [Subscriptions](https://help.trykeep.com/subscriptions?hsLang=en) # How to cancel your subscription You can cancel your card subscription anytime from your dashboard. This article explains how cancellation works and what to expect depending on whether you’re in your trial or an active subscription period. ### In this article 1. **How to cancel your subscription** 2. **If you cancel during your trial** 3. **If you cancel during your active subscription** 4. **How to renew your subscription** 5. **Frequently asked questions** #### How to cancel your subscription You can cancel your subscription in just a few steps: 1. Go to your **Settings** 2. Select the **Subscription** tab 3. Click **Cancel subscription** 4. Confirm your cancellation You’ll see a confirmation message in your dashboard with your subscription end date. Your access continues until that date. #### **If you cancel during your trial** You won’t be charged and you’ll keep full access until the trial ends. Your subscription will automatically end after the trial unless you decide to renew. You’ll see a banner that confirms the cancellation and shows when your access ends. You can renew your subscription anytime during your trial by clicking **Renew**. #### **If you cancel during your active subscription** Your subscription will remain active until the end of your current **4-week billing period**. Canceling stops the next renewal — you won’t be charged again after your current period ends. You’ll see the exact end date in your dashboard, along with an option to renew if you change your mind. There are no refunds or partial cancellations once a billing period has started. #### **If you're using a secured card** Once your subscription ends and all dues are cleared, your secured deposit will be released to your Keep Wallet. You can request a withdrawal by contacting support@trykeep.com #### **How to renew your subscription** If you decide to continue your subscription after canceling: 1. Go to your **Settings** 2. Open the **Subscription** tab 3. Click **Renew** 4. Confirm your renewal Your subscription will resume immediately and follow your regular 4-week billing cycle. ![Settings \_ Subscripon \_ Cancelled during trial](https://help.trykeep.com/hs-fs/hubfs/Settings%20_%20Subscripon%20_%20Cancelled%20during%20trial.png?width=670&height=419&name=Settings%20_%20Subscripon%20_%20Cancelled%20during%20trial.png) ### Frequently Asked Questions **Can I cancel during trial and restart later?** Yes. You can cancel and re-subscribe later, but you may need to go through a re-approval process depending on your business status at the time. **Will I lose access right away if I cancel?** No. You’ll keep full access until the end of your trial or current billing term. Canceling just stops auto-renewal, it doesn’t impact your current access. **What happens to my payments after I cancel?** If you cancel during the trial, you won’t be charged. If you’re already subscribed, you’ll keep access until the end of your current 4-week period, and no further charges will be applied after that. **Does cancellation close my account?** No. Cancellation only affects your subscription. Your Keep account will remain open, and any product dues (e.g. card balance, capital) will still need to be paid. **How do I get my deposit back if I’m on a secured card subscription?** Once all dues are cleared, your deposit will be released to your Keep Wallet. From there, you can request a withdrawal by contacting support@trykeep.com. Read more here. #### Need more help? Have questions? We’re here for you, just reach out to [support@trykeep.com](mailto:support@trykeep.com). - [Cards](https://help.trykeep.com/cards?hsLang=en#main-content) - [Getting Started](https://help.trykeep.com/cards?hsLang=en#getting-started) - [Managing Your Card](https://help.trykeep.com/cards?hsLang=en#managing-your-card) - [Issues & Troubleshooting](https://help.trykeep.com/cards?hsLang=en#issues-troubleshooting) - [Keep Business Credit Card](https://help.trykeep.com/cards?hsLang=en#keep-business-credit-card) - [Statement Extensions](https://help.trykeep.com/cards?hsLang=en#statement-extensions) - [Keep Secured Business Card](https://help.trykeep.com/cards?hsLang=en#keep-secured-business-card) - [Banking](https://help.trykeep.com/banking?hsLang=en) - [Account Management](https://help.trykeep.com/account-management?hsLang=en) - [Capital](https://help.trykeep.com/capital?hsLang=en) - [Rewards](https://help.trykeep.com/rewards?hsLang=en#main-content) - [Keep Business Credit Card](https://help.trykeep.com/rewards?hsLang=en#keep-business-credit-card) - [Accounting](https://help.trykeep.com/accounting?hsLang=en#main-content) - [Bank Feed](https://help.trykeep.com/accounting?hsLang=en#bank-feed) - [Subscriptions](https://help.trykeep.com/subscriptions?hsLang=en) [![Type=Logomark, Color=Black-1](https://help.trykeep.com/hs-fs/hubfs/Type=Logomark%2c%20Color=Black-1.png?width=120&height=35&name=Type=Logomark%2c%20Color=Black-1.png "Type=Logomark, Color=Black-1")](http://trykeep.com?hsLang=en) **Contact us at [support@trykeep.com](mailto:support@trykeep.com)** Copyright © 2026, Keep Technologies Corp.