Keep offers a unique rewards program that puts cash back in your pocket every time you use your Keep card. For every dollar you spend, you earn one point, making it easy to accumulate rewards just by managing your everyday expenses.
This guide explains how Keep's rewards program works and provides step-by-step instructions on how to redeem your points.
In This Article
- How Keep Rewards Work
- How to Redeem Your Rewards
- How to Review Your Rewards History
- Frequently Asked Questions
How Keep Rewards Work
To redeem your rewards, you need to have a Keep Banking account activated. You can learn more in this article How to Manage Banking and Open a Multi-Currency Account.
It takes 60 days after your statement ends for your rewards to become available for redemption, and they remain redeemable for up to 540 days (18 months) after the statement ends.
You can earn points on both domestic and international purchases:
- Domestic Purchases: 1 CAD spent = 1 point earned
- International Purchases: 1 USD spent = 3 points earned
Please note redemption for Statement Credit is: 100 points = $ 0.67 CAD
How to Redeem Your Rewards
Keep offers three different ways to redeem your rewards:
- Apply Rewards to Pay Off Card Balance
- Use Rewards to Pay for Capital & Statement Extensions.
Follow the steps below to learn how to redeem for each option.
Apply Rewards to Pay Off Card Balance (Statement Credit)
- Go to Rewards in your Keep dashboard.
- Click Redeem.
- Select Statement Credit as your redemption option.
- Choose the number of points you’d like to redeem.
- Review the details and click Confirm.
Use Rewards to Pay for Capital & Statement Extensions.
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Contact your Account Manager: Reach out to your dedicated Account Manager for assistance in applying your rewards towards Capital or Statement Extension services.
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Alternatively, email our payments team: Send an email to support@trykeep.com for further guidance and support in using your rewards for these services.
More Rewards Coming Soon!
Exciting updates are on the way! Soon, you’ll be able to use your rewards for currency conversions and payment fees.
How to View Your Rewards History
Stay on top of your rewards to make sure you don’t miss any opportunities to redeem them:
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Access Your Rewards History:
- Log in to your Keep dashboard and navigate to the Rewards section.
- See the Rewards History section to view a complete breakdown of your points, including earned, redeemed, and expired rewards.
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Frequently Asked Questions
How long do rewards take to process?
Rewards become available for redemption 60 days after the statement ends.
Can I redeem rewards for services other than Statement credit?
Currently, rewards are primarily redeemed for statement credit, but new options like currency conversion and payment fee coverage are coming soon.
Is there a limit to how many points I can earn?
There’s no limit to the number of points you can earn, so you can continue to accumulate rewards with every transaction.
Need more help?
For any further questions, please contact our support team at support@trykeep.com. We’re here to help!