If you need to reset the PIN for your physical Keep card, you can easily do so directly from your Keep Dashboard. Please note that virtual cards do not require a PIN.
This article will guide you through the steps to reset your PIN quickly and securely.
In This Article
- How to reset your PIN
- Frequently asked questions
Before you get started
- Ensure you have access to your Keep Dashboard.
- Make sure you have your physical card
How to reset your PIN
- Log in to your Keep Dashboard.
- Go to the Card section.
- Select the card for which you want to reset the PIN.
- Click on Reset PIN.
- Enter your new 4-digit PIN.
- Confirm the new PIN by entering it again.
- Click Submit to finalize the change.
Your PIN will be updated immediately, and you can start using your card with the new PIN right away.
Frequently asked questions
How long does it take for my new PIN to take effect?
Your new PIN will take effect immediately after you submit the change.
Do I need to order a new card to reset my PIN?
No, resetting your PIN does not require a new card. You can update the PIN for your existing card.
Can I reset the PIN for multiple cards?
Yes, you can reset the PIN for any of your Keep cards by selecting the specific card in the Card Settings section.
What if I forget my new PIN?
If you forget your new PIN, you can follow the same steps to reset it again.
Need more help?
If you have any further questions or encounter issues while resetting your PIN, feel free to reach out to our support team at support@trykeep.com.