This guide will show you how to easily find your virtual and physical card details directly from the dashboard. Whether you need to enter card information at checkout or add your card to a digital wallet, these simple steps will help you locate your card details quickly and easily.
Note: This is available only to admin users.
In This Article:
- How to View Card Details
- Frequently Asked Questions
Before You Get Started
Only team members with admin permissions can view full card details. If you don’t have these permissions, please contact your administrator for assistance.
To learn how to add your Keep Card to your digital wallet for easier purchasing, visit our How to Add Your Keep Card to Your Digital Wallet guide.
How to View Card Details
- Go to the Cards Section in your dashboard.
- Click on your virtual or physical card that you need to see the details.
- Click the Show Details button (indicated by an eye icon) to reveal the full card number, expiration date, and CVC code.
- Review the billing address displayed. Use this exact address when making a purchase to avoid any payment issues.
Frequently Asked Questions
- Can I view card details if I’m not an admin?
No, only team members with admin permissions have access to full card details. If you don’t have admin permissions, please contact your administrator for assistance. - Why was my transaction declined?
A common cause is entering the wrong billing address. Double-check that the billing address you provide at checkout matches the exact address shown in Keep. - Can I use my card for subscriptions?
Absolutely. You can use your Keep card details for recurring payments and subscriptions, provided the merchant accepts your payment method.
Need More Help?
If you have questions or encounter any issues, please contact our support team at support@trykeep.com or visit our Help Center. We’re here to assist you!